Save the date: Global customer advisory committee meeting April 25-26

Bombardier is hosting the next Global customer advisory committee meeting in Montreal on April 25-26, 2023. The two-day meeting is an excellent forum for owner and operator feedback and includes information sessions and networking opportunities.  

Part of the meeting will be available via a live webcast hosted on the Customer Portal on April 25. The agenda includes advisory chair and Bombardier management introductions as well as top issues.  

We invite you to submit any fleet-related questions to the committee at least two weeks prior to the event. Please note that any issues raised after the April 11 deadline will be covered at the next meeting.   

For more information on attending the event as a guest, applying for membership, or to propose a new issue or provide feedback to the committee, please visit the Portal.   

You may also contact Bombardier Customer Support Representative Stela Ziakas at stela.ziakas@aero.bombardier.com or speak with an advisory representative at the coordinates below.  

Global advisory representatives:  

Chair: Mario Arango, (469) 438-7240, CArango@martinsprocket.com  

Co-Chair: Paul Burke, +44-7764-950828, pburke@pbes.co.uk  

About the Global advisory committee  

Meetings are held twice a year (spring/fall) and the purpose is to:      

1. Ensure that Bombardier focuses on the fleet’s top issues;  

2. Provide guidance on strategic fleet questions and issues;  

3. Ensure Bombardier’s corrective action is aligned with customer needs and product knowledge.  

We strongly encourage participation in the advisory committee. It is the voice of the fleet and represents an excellent opportunity to provide your feedback to Bombardier.  

The committee, along with your Customer Service Account Manager and Field Service Representative, welcome your feedback and share in the common goal of optimizing your aircraft experience and your relationship with us.