A new Customer Experience Credo: We’re putting actions behind our words

At Bombardier, we’re taking the necessary steps to give you the experience you deserve. One of my main priorities is to strengthen our commitment to you, our customers, and continue to elevate the customer experience at every touch point.  

I am proud to share with you our new Customer Experience Credo in this short video:

Now, for us to live up to our new credo we need your honest feedback, both good and bad. We want to hear about our collective successes or your experience with one of our service touch points.   

Please take a moment to share your experience using this form. We appreciate your valuable time.  

I am very proud of our dynamic customer service team. I am confident that as we evolve in the pursuit of our new credo, we will continue to deliver an exceptional customer experience at every opportunity.    

Sincerely,  

Anthony Cox  
Vice President, Customer Support    
Bombardier