Bombardier now offering enhanced worldwide AOG parts shipments

Bombardier recently began collaborating with Sterling Global Aviation Logistics, a global leader in aviation transportation and logistics to enhance worldwide dispatch of parts for its customers.

This important collaboration provides Bombardier with access to a network of aircraft, based across five continents, with which to deliver a wide variety of parts to customers quickly and efficiently in the event of an aircraft on ground (AOG) situation.

“Our customers deserve fast and effortless AOG resolution and our collaboration with Sterling allows us to quickly and efficiently deliver the parts our customers need,” noted Andy Nureddin, Vice President, Customer Support, Bombardier. “We are delighted to further enhance our portfolio of solutions, and we are proud to add this offering to the ways in which we can be there for our customers when and where they need us.”

This fully integrated solution for parts delivery further bolsters responsiveness and complements Bombardier’s extensive parts network. Customers requiring AOG assistance can contact the Customer Response Centre (CRC) 24/7 at 1-866-538-1247.