U.S. service centres mining for diamonds

Bombardier’s U.S.- based service centres have once again been bestowed with an important honour for outstanding aviation maintenance.

All five facilities earned the 2020 Federal Aviation Administration’s (FAA) Aviation Maintenance Technician (AMT) Diamond Award of Excellence, representing the industry’s highest honour for aviation maintenance.

Sponsored by the U.S. regulator, collectively these awards reflect Bombardier’s commitment to supporting its customers as it delivers a world-class customer experience through its highly skilled maintenance technicians, dedicated support staff and pursuit of service excellence through continuous learning and training opportunities for its various service teams.

Deemed essential services during the pandemic, Bombardier facilities remained open, servicing aircraft and assisting customers in times of need. Technicians at the five facilities collectively performed close to two million hours on 6,600 work orders servicing some 1,700 aircraft. Some of the key maintenance procedures included more than 20 Global aircraft 120-month inspections, 25 Automatic Dependent Surveillance-Broadcast (ADS-B Out) procedures, 12 Future Air Navigation (FANS) installs, nine Collins Pro Line 21 and Pro Line 21 Advanced installations.