One million reasons to bring your jets home to Bombardier
*This is part of a series of articles highlighting how Bombardier is raising its customer service game
For the past number of years, Bombardier embarked on an ambitious plan to more than double its global aftermarket services network.
This significant infrastructure expansion was designed to complement Bombardier’s “Bring Your Jets Home” campaign, which encouraged owners and operators to return to the OEM for expert and attentive service.
By the end of 2022, a major part of this ambitious plan came to fruition – and the expansion has been an unqualified success. In fact, Bombardier has more than doubled its global aftermarket footprint to nearly one million square feet.
Over the course of six months in 2022, new service centres were opened in Melbourne, Australia, and Miami, Florida, as well as major facility expansions in Singapore, London Biggin Hill, and at its line maintenance station in Paris. Bombardier also broke ground on a new Abu Dhabi service centre in December. What does it all mean for customers? These new offerings are essential in providing you with even more reasons to bring your jets home to Bombardier for all your maintenance needs.
Last year, Bombardier welcomed 8,000 unique visitors to its worldwide service network and market share is growing – our new service facilities are full and welcoming new customers on a consistent basis. In addition to its million-square-foot expansion, Bombardier is also currently hiring more than 300 technicians around the world to ensure we continue to deliver an amazing customer experience every time.
If you have not yet “brought your jet home” to Bombardier for OEM service, we encourage you to visit us soon. After all, we built your precious aircraft and we know it best.
Contact our 24/7 Customer Response Centre to find the Bombardier service centre closest to you.