Our journey has just begun

This month, I am thrilled to share some very exciting news: AIN’s 2024 Product Support Survey is out, and Bombardier has been ranked number one among all business jet manufacturers!  

Without a doubt, this is the result the Bombardier services and support team has been striving to achieve.  

Over the past several years, we’ve made calculated, concrete decisions to elevate your experience. We’ve enhanced our AOG support, parts availability, service centre performance and digital offerings. We committed to offering the best service in business aviation – and today, these survey results validate our efforts and prove that we are delivering on our promise. 

To you, our customers, thank you for your continued trust and confidence. Bombardier has been dedicated to delivering best-in-class service across all facets of our business, and I am delighted that you are benefitting from our unwavering commitment to provide nothing less than an exceptional service. 

Bombardier’s customer-centric business philosophy means that you are the focus of all we do. We’re leveraging passion, talent, skill and a commitment to continuous improvement to earn your business – and our journey has just begun. 

Once again, thank you. 

Sincerely,   

Anthony Cox     
Vice President, Customer Support  
Bombardier