Save the date: Global Week - Customer Advisory Committee meeting April 16-18
Bombardier is hosting the next Global Customer Advisory Committee meeting in Montreal from April 16-18, 2024. The three-day meeting is an excellent forum for owner and operator feedback and includes information sessions and networking opportunities.
Part of the meeting will be available via a live webcast hosted on the Customer Portal on April 16 for Global aircraft and April 18 for the Global 7500. The agenda includes advisory chair and Bombardier management introductions as well as top issues.
We invite you to submit any fleet-related questions to the committee at least two weeks prior to the event. Please note that any issues raised after the April 1 deadline will be covered at the next meeting.
For more information on attending the event as a guest, applying for membership, or to propose a new issue or provide feedback to the committee, please visit the Portal.
You may also contact Bombardier Customer Support Representative Stela Ziakas at stela.ziakas@aero.bombardier.com, or speak with one of the advisory representatives listed below:
Global advisory representatives
Chair: Mario Arango, (469) 438-7240, CArango@martinsprocket.com
Co-Chair: Paul Burke, +44-7764-950828, pburke@pbes.co.uk
Global 7500 advisory representatives
Chair: John Kasprzak, 778-558-6013, John_Kasprzak@skyservice.com
Co-Chair: Ed Tavernier, 310-402-1359, etavernier@avalon.com
About the Global & Global 7500 advisory committees
Meetings are held twice a year (spring/fall). The purpose of the advisory meetings is to:
1. Ensure that Bombardier focuses on top fleet issues;
2. Provide guidance on strategic fleet questions and issues;
3. Ensure Bombardier’s corrective action is aligned with customer needs and product knowledge.
We strongly encourage participation in the advisory committee. It is the voice of the fleet and represents an excellent opportunity to provide your feedback to Bombardier.
The committee, along with your Customer Service Account Manager and Field Service Representative, welcome your feedback and share in the common goal of optimizing your aircraft experience and your relationship with us.