Seven super gifts for you in 2021!
The past 12 months were certainly wrought with unique challenges, but it didn’t stop our dilligent Bombardier aftermarket teams from making considerable noise with the introduction of new products and services just for you. Here are seven (7) super presents we placed under your trees in 2021 – get ready for many more special gifts in 2022!
A new Bombardier service centre for European operators
Early in the New Year, we announced an exciting development in Europe with the acquisition of the Berlin Service Centre. Strategically located at the Berlin Brandenburg Airport, this service facility has been providing exceptional MRO services since 1997. With more than 160,000 sq. ft. (15,000 sq. metres) of service capacity and 240 highly skilled employees on site, the service centre provides you with the exceptional maintenance and support for Bombardier’s growing fleet of Learjet, Challenger and Global business jets based in Europe, Russia, Africa and the Middle East.
Enhanced APU services in Europe
Bombardier further bolstered its maintenance capabilities in Europe with a new agreement with StandardAero. Under the terms of the relationship, Challenger and Learjet aircraft customers have the opportunity to get have enhanced engine and APU repair and overhaul capabilities at the Biggin Hill and Berlin service centres in addition to Bombardier’s line maintenance stations in Europe. StandardAero technicians are also now available on site at these locations to create a one-stop shop for engine, APU and airframe service needs. This new option will reduce downtime and costs, while leveraging Bombardier’s OEM knowledge, bundling engine and APU maintenance with other Bombardier services in-house, including major airframe work. This includes the flexibility to have one single proposal and project management of airframe, engine and APU requirements, as well as all-inclusive pricing options.
Expanding line maintenance capabilities across the pond
In late April, Bombardier enhanced its Line Maintenance Station (LMS) footprint in Europe with the addition a new site in Geneva, Switzerland. This site complements the tip-to-tail maintenance capabilities you have come to expect from Bombardier. Located at the Geneva Airpark, the new line maintenance station provides the expertise of highly-skilled Bombardier technicians who are certified to maintain Challenger 300, Challenger 350, Challenger 604, Challenger 605, Challenger 650, Challenger 850 and all Global series business jets, including the industry flagship Global 7500 aircraft.
Seeking a pre-owned aircraft? We can help!
Bombardier knows many of you are seeking ways to get into the pre-owned aircraft market. To help make the aircraft purchase seamless, we introduced our new Certified Pre-Owned aircraft program, complete with the new Certified Pro-Owned aircraft Market Report. With this program, if you are in the market for a pre-owned aircraft, you can easily access our skills and expertise to ensure we provide you with the right aircraft to suit your needs. The report provides essential data on Bombardier’s pre-owned fleet as well as market trend information, enabling you to stay up to date with their next aircraft buying or selling decision. It’s an invaluable source of market intelligence, highlighting all types of Bombardier aircraft.
Introducing the myMaintenance app!
Bombardier’s digital transformation hit a whole new level this past summer as we introduced our new myMaintenance App – an exclusive tool for those subscribed to the Smart Link Plus connected aircraft program. With the new app, Smart Link Plus subscribers have the unique ability to make real-time inflight data-driven decisions to effectively track, troubleshoot and manage their aircraft service needs.
The user-friendly myMaintenance App makes aircraft data easily accessible, enabling flight and maintenance crews to quickly and efficiently prioritize and proactively troubleshoot aircraft in-flight fault notifications, increasing an aircraft’s operational efficiency. Aircraft data displayed in the intuitive myMaintenance App is available anytime, anywhere on any personal electronic device. The App was first rolled out for Challenger 300 and Challenger 350 aircraft operators with other models to follow.
Continuing to build a comprehensive Learjet Centre of Excellence in Wichita
Bombardier is committed to serving the needs of its loyal Learjet operators and in 2021, we continued to provide you with the service excellence you have come to expect from Bombardier. This includes new hangars, enhanced parts storage, additional engine and maintenance capabilities, increased Component Repair and Overhaul Services and much more. With more than 2,000 Learjet aircraft in service, we’re excited that Wichita is home to Bombardier’s Centre of Excellence for Learjet maintenance. The Centre of Excellence in Wichita is also the epicenter of Bombardier’s new Certified Pre-owned Aircraft offering as well as the RACER program, which provides Learjet 40 and Learjet 45 business jets with the latest refurbishments and enhancements to keep them flying for many years to come.
Rocking NBAA with our new partner, Signature Flight Support
Bombardier stole the show at the 2021 in-person NBAA-BACE event in Las Vegas by announcing a new partnership with Signature Flight Support. The multi-faceted relationship, currently in development, offers customers a diverse suite of new services around the world. Signature is now Bombardier’s preferred concierge provider at Bombardier service centres in the U.S. and Europe and this includes enhanced maintenance service and amenities emblematic of the Signature brand, known throughout the business aviation industry for its white-glove customer service.
As the collaboration develops, Bombardier’s Mobile Response Team (MRT) and other capabilities – including our OEM-backed personnel, vehicles and parts – will be available at Signature sites in the U.S. and Europe, maximum value. The partnership also extends to the growing awareness and distribution of Sustainable Aviation Fuel (SAF) across respective networks. It’s a partnership that will continue to develop in the months ahead.