CMS software update

Effectivity: Challenger 350 aircraft  

ATA 44 

By: Jonathan Jobin – Technical Services

Bombardier would like to inform operators and maintenance personnel about the availability of a Lufthansa Technik (LHT) NiceHD Cabin Management System (CMS) software update. In December 2020, Bombardier released an LHT Engineering Bulletin (EB), to introduce a new CMS software built using the latest template. The Configuration Server Database (CSDB) for all Challenger 350 aircraft was built using Template 09. 

This EB SCDC3-EB44-0813 was released to update the CSDB to the latest template. Here are some of the benefits: 

• All the maintenance fixes will be incorporated on the aircraft. 

• The latest Advanced Access Content System (AACS) Keys will be installed. Having the latest available AACS Keys installed in the Blu-Ray player will allow playback of all recent Blu-Ray releases. 

The EB is optional for all aircraft delivered with a CSDB not built with Template 09. The effectivity of the EB is 20425, 20501 to 20862. The prerequisite to the EB is the Bombardier Service Bulletin 350-44-002 MODIFICATION - CABIN MANAGEMENT SYSTEM (CMS) - SYSTEM CONFIGURATION DATABASE SOFTWARE UPDATE (Introduction of CSDB Template 07). 

The software should be ordered under the generic Part Number “SCDC3-20XXX-09A”. The no−charge purchase order must contain the information that follows: 

− Reference: EB SCDC3-EB44-0813 

− Software Part No. SCDC3−20XXX−09A 

− Aircraft Model and Serial No. 

− A corporate email address (preferably secure) where a software download hyperlink will be sent. 

Please contact your Bombardier Field Service Representative (FSR) or the Customer Response Centre (CRC) team 24/7 if you require more information on the LHT NiceHD CMS.