Bombardier’s Smart Link Plus system approved for in-service Challenger and Global aircraft

Bombardier has obtained a trio of essential regulatory approvals for its revolutionary Smart Link Plus connected aircraft system. 

With certifications now in hand from Transport Canada, the European Union Aviation Safety Agency, and the Federal Aviation Administration, operators of most in-service Challenger and Global aircraft are free to book their Smart Link Plus installation at any Bombardier Service Centre.  

Eligible models include Challenger 300, Challenger 350, Challenger 3500, Challenger 605 and Challenger 650, as well as Global 5000, Global 6000, Global Express and Global XRS aircraft. In addition, Smart Link Plus will be installed as standard equipment on all new Global 8000 aircraft. 

First introduced on the flagship Global 7500 aircraft, the Smart Link Plus system is an advanced health monitoring system that collects key aircraft data, allowing flight and maintenance crews to prioritize and troubleshoot essential in-flight alerts.  

“The Smart Link Plus system is fundamentally changing the way Bombardier supports its customers,” said Paul Sislian, Executive Vice President, Aftermarket Services & Strategy, Bombardier. “With Smart Link Plus, customers can make concrete maintenance decisions in real time – significantly enhancing the efficiency of their operations.”  

While in flight, Smart Link Plus communicates with ground crew, sending them takeoff, landing and in-flight fault notifications and contextual data. Complete information is available once the aircraft has landed to assist in additional troubleshooting. Operators may also access relevant aircraft data through the myMaintenance App – available anytime, anywhere on any personal electronic device. The experts at Bombardier’s 24/7 Customer Response Centre are available as an additional customer resource when needed. 

Smart Link Plus regulatory approval is just the latest achievement in Bombardier’s ongoing mission to provide the best customer experience in business aviation. Last year, the company added nearly one million square feet to its worldwide service centre network to make it even easier for customers to “bring their jets home.” 

Approvals are now underway for Challenger 604, Global 5500 and Global 6500 aircraft. Operators can look for those certifications later this year or early in 2024.