CMS Software update

Effectivity: Challenger 350 aircraft

ATA 44

Bombardier would like to inform operators and maintenance personnel about the availability of a Lufthansa Technik (LHT) niceHD Cabin Management System (CMS) Software Update. In December 2020, Bombardier released an LHT Engineering Bulletin (EB), to introduce a new CMS Software built using the latest template. The Configuration Server Database (CSDB) for all Challenger 350 aircraft was built using Template 09.

This EB SCDC3-EB44-0813 was released to update the CSDB to the latest Template. Here are some of the benefits:

• All the maintenance fixes will be incorporated on the aircraft

• The latest Advanced Access Content System (AACS) Keys will be installed. Having the latest available AACS Keys installed in the Blu-Ray player will allow playback of all recent Blu-Ray releases

The EB is optional for all aircraft delivered with a CSDB not built with Template 09. The effectivity of the EB is 20425, 20501 to 20862. The prerequisite to the EB is the BA Service Bulletin 350-44-002 MODIFICATION - CABIN MANAGEMENT SYSTEM (CMS) - SYSTEM CONFIGURATION DATABASE SOFTWARE UPDATE (Introduction of CSDB Template 07).

The software should be ordered under the generic Part Number “SCDC3-20XXX-09A.” The no-charge purchase order must contain the information that follows:

• Reference: EB SCDC3-EB44-0813

• Software Part No. SCDC3−20XXX−09A

• Aircraft Model and Serial No.

• A corporate email address (preferably secure) where a software download hyperlink will be sent.

Please contact your Bombardier Field Service Representative (FSR) or the Customer Response Centre (CRC) team 24/7 at 1-866-538-1247 if you require more information on the LHT niceHD CMS.